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March 2023 · RETROSPECTIVE EDITION

March 2023: More capable models meet the office workflow

GPT-4, Microsoft 365 Copilot, and Bing Image Creator expand possibilities while making evaluation and approval more important.

March brings a sharp increase in the ambition of business AI announcements. Models are being positioned for more demanding tasks, assistants are being integrated with office applications, and visual content generation is reaching a familiar search interface. These changes make experimentation easier to imagine, but availability and demonstrated capability vary. Business owners should ask which part of a workflow is actually available, what information it can access, and how the final work will be checked.

1. GPT-4 raises the evaluation bar

OpenAI released GPT-4's text capabilities on March 14 through ChatGPT and an API waitlist. The company described a multimodal model and stronger performance on several professional and academic benchmarks. Image input was being prepared with a single partner rather than broadly released. OpenAI also emphasized that the model remained imperfect.

For a business, benchmark progress is a reason to test more demanding work, not to assume professional judgment has been replaced. A stronger model may handle a complicated instruction better while still making a consequential factual error. A useful evaluation separates following the requested format, using supplied facts correctly, and recognizing when the information is insufficient.

Business takeaway: Reuse a set of real but appropriately sanitized tasks when comparing model versions. Have a knowledgeable employee score the final work without knowing which version produced it. Include the time required to verify and repair the response. Upgrade because the model improves a particular business outcome, not merely because its public benchmark score is higher.

Source: https://openai.com/index/gpt-4-research/

2. Microsoft 365 Copilot points toward connected office assistance

Microsoft introduced Microsoft 365 Copilot on March 16, describing an assistant that combines language models with Microsoft Graph information and familiar applications such as Word, Excel, PowerPoint, Outlook, and Teams. The launch described a new direction and limited customer testing, rather than general availability for every organization.

The significant business idea is context. An assistant connected to the appropriate documents and conversations could help prepare work without repeatedly asking employees to copy information between applications. That also puts document permissions and information quality in the foreground. Faster access to outdated or over-shared files can create faster mistakes.

Business takeaway: Use the waiting period to inspect one team's document practices. Identify authoritative files, outdated duplicates, and information that should have restricted access. Define who approves a customer-facing proposal or internal report generated from those materials. Better information organization can improve existing work immediately and makes any later assistant trial more meaningful. A demonstration cannot compensate for unclear ownership of the underlying data.

Source: https://blogs.microsoft.com/blog/2023/03/16/introducing-microsoft-365-copilot-your-copilot-for-work/

3. Bing Image Creator adds a visual brainstorming channel

On March 21, Microsoft announced Bing Image Creator for the new Bing and Edge preview, using an advanced DALL·E model. The company described generating images from text and initially rolling the feature into Bing chat's Creative mode. This is a tool for producing visuals, not evidence that a generated image accurately depicts a real product or event.

A marketing team could use it to explore visual directions before commissioning final assets. The distinction between a concept and an approved representation is essential. Product dimensions, packaging details, logos, and text all require review. Generated material should not imply that a customer, installation, or business result exists when it does not.

Business takeaway: Create a visual brief that states the audience, purpose, brand constraints, and factual details that must remain accurate. Compare several concepts against that brief, then approve a final asset through the usual process. Judge the tool by how well it helps the team reach a useful design decision, not by how many attractive images it can produce.

Source: https://blogs.microsoft.com/blog/2023/03/21/create-images-with-your-words-bing-image-creator-comes-to-the-new-bing/

The management decision

The business opportunity is to shorten preparation while keeping accountability intact. Written work needs factual review, connected assistants need controlled information access, and visual work needs brand and representation checks. Pick one deliverable and define its approval criteria before testing any of these tools. That makes progress visible: fewer revisions, less preparation time, or a better decision. It also prevents an impressive new feature from quietly expanding into tasks that no one has evaluated.

Present-day invitation

Want to turn these ideas into a practical improvement for your business today? Book an appointment with Brice Prather at https://loyti.com/book to discuss AI, custom software, or business automation. Bring a question, a costly bottleneck, or a growth opportunity. Together, we can identify a sensible next step, what it would require, and how its value should be measured.

Brice Prather President, CEO & Founder Life On Your Terms, Inc. (LOYTI)

Original sources

  1. GPT-4 · 2023-03-14
  2. Introducing Microsoft 365 Copilot – your copilot for work · 2023-03-16
  3. Create images with your words – Bing Image Creator comes to the new Bing · 2023-03-21