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July 2024 · RETROSPECTIVE EDITION

July 2024: Lower AI costs need better business measurements

GPT-4o mini, Llama 3.1 and NIST’s generative AI profile offer a practical combination of model choice, cost discipline and operating governance.

July brought a lower-cost model release, a larger openly available model family and new guidance for managing generative AI risks. For business leaders, the connection between those stories was important. Cheaper model calls can make more projects worth testing, but they can also make it easy to automate poorly defined work at greater volume. The question is not simply how much an answer costs. It is how much a correctly completed, reviewable task costs, including the people and controls needed to handle exceptions. This edition looks at that broader operating picture.

1. GPT-4o mini puts routine tasks under a new cost lens

OpenAI released GPT-4o mini on July 18, positioning it as a lower-cost model with text and vision support and a 128,000-token context window. The announcement included vendor evaluations and pricing intended to make more frequent model calls practical. These were useful inputs for planning, but the advertised price of inference was only one component of the cost of a working business process.

A relevant pilot might classify incoming requests, extract proposed fields or prepare short summaries for staff review. Measure the share of outputs that are usable without correction, the time spent on exceptions and the impact of a wrong classification. If a model saves a small amount on each call but produces more rework, the apparent bargain may disappear. Conversely, a bounded task with clear categories and inexpensive validation may be a good fit. Test difficult cases deliberately, including requests that belong in none of the expected categories.

Business takeaway: calculate cost per accepted result. Include review effort, retries and integration support in addition to the model bill, and keep a fallback for inputs the system cannot handle confidently.

Source: https://openai.com/index/gpt-4o-mini-advancing-cost-efficient-intelligence/

2. Llama 3.1 widens the choices for model size and deployment

Meta introduced Llama 3.1 on July 23, including a 405-billion-parameter model and updated 8-billion- and 70-billion-parameter models. The release described a 128,000-token context window and support for eight languages. Meta also presented evaluation results and supporting tools. Those comparisons did not establish the best model for every company, and access to model weights did not remove applicable licensing or operating responsibilities.

The business planning question was how much capability a specific workload needed. A multilingual service workflow should be tested in the languages and terminology its users actually employ. A longer context window should be checked against questions that require finding the right detail, not merely producing a fluent summary. Deployment choices also matter: evaluate the staff expertise, computing resources and monitoring needed to operate the system. A large model may be attractive on paper while a smaller or managed option is more practical for the task and budget.

Business takeaway: choose model size and hosting around evidence from your workload. Keep language quality, operating responsibility and total cost in the same comparison instead of treating model rankings as a purchasing decision.

Source: https://ai.meta.com/blog/meta-llama-3-1/

3. NIST offers a framework for organizing the risk discussion

NIST published its Generative Artificial Intelligence Profile in July as a companion to the AI Risk Management Framework. The profile addressed considerations specific to generative AI across its design, development, use and evaluation. It was voluntary guidance, not a certification that a particular product was safe or a substitute for applicable obligations. Its practical value was a structured way to turn broad concerns into work someone could own.

A small business can begin with a straightforward AI register. Record the task, the responsible person, the information used, the intended users and the consequences of an incorrect output. Add the checks performed before release and the process for reporting a problem. Distinguish an internal drafting assistant from a system that changes customer records or affects a financial decision. Review the register when models, data sources or permissions change. A short, maintained record is more useful than a large policy document that does not match actual practice.

Business takeaway: make governance part of operating the project. Use a recognized framework to organize responsibilities and evidence, while tailoring the depth of review to the consequences of the task.

Source: https://www.nist.gov/publications/artificial-intelligence-risk-management-framework-generative-artificial-intelligence

A business case that survives the demo

For one candidate workflow, write down the baseline cost, the expected improvement and the failures that would cancel the benefit. Run a limited test, then compare the completed work with that baseline. This makes it easier to decide whether a lower-cost model creates real value or merely produces more output to review.

Present-day invitation: Book an appointment at https://loyti.com/book to examine an AI opportunity in terms of cost, reliability and business value. Brice Prather, President, CEO & Founder of Life On Your Terms, Inc. (LOYTI), can discuss AI consulting, custom software and automation around the process you want to improve.

Original sources

  1. GPT-4o mini: advancing cost-efficient intelligence · 2024-07-18
  2. Introducing Llama 3.1: Our most capable models to date · 2024-07-23
  3. Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile · 2024-07-26